What we collect and why
When you open an account we ask for your email, phone number and payment details so we can verify deposits, process withdrawals and send account notifications. We log device type, browser and IP address to keep the lobby secure and catch unauthorised access early. Touch 'n
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Go eWallet, Boost and GrabPay transactions are recorded with timestamps and amounts so you can review them in your wallet history. We use cookies to remember your login session and display the language you picked; you can clear them in your browser settings anytime. We do
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not sell your data to third parties. Retention follows local record-keeping requirements where the service is available, and we delete inactive accounts after the statutory period ends. If you want a copy of what we hold, or if you want us to correct or remove something,
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contact support with your registered email and we will action it within seven business days. Access and data-subject rights depend on local law and apply where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.